Blog Archives

how to keep the iDoctor away

DetectX console log
DetectX has been updated today to v2.37, and amongst other changes now detects and removes iDoctor.app. This piece of software appears to be another MacKeeper clone, with both sharing a common interface, code and file structures.

In the screenshot above, you can see DetectX doing its work – note the parallel file detections as DetectX hunts down both MacKeeper and iDoctor.

Below is a sidebar shot of MacKeeper on the left and iDoctor on the right. Underneath that are shots showing how the two interfaces are almost direct mirrors of each other. It’s hard to believe these are not both being built from the same base code, and we strongly suspect that the developers of iDoctor are very likely the same developers of MacKeeper, or at least real close friends!

MK vs iDoctor

screen-shot-2016-11-20-at-12-09-10

screen-shot-2016-11-20-at-12-08-24

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news: DetectX v2.14 released

Screen Shot 2016-02-14 at 23.03.29

Yes, two in two days! We’ve added a Preference Pane since yesterday, and improved the performance of the search function. Note that the new Sparkle Vulnerability check we introduced in v2.13 is now off by default. It can be turned on from the Preference Pane (see above).

Other changes are listed in the release notes.

DetectX is still free, fully-functional, and without time-limit for home users. Available for download from here.

🙂

 

news: FastTasks v2.4 update released

FT2 v2.4 is now available from sqwarq.com.

This update includes a new ‘delete’ button in the Analyser and an auto-kill feature which searches for and kills MacKeeper processes running in the background when the Analyser is run.

The release notes are here.

how to uninstall MacBooster

Screen Shot 2015-11-08 at 19.23.15

We are decidedly not impressed with MacBooster. Ok, we’ll put aside the general complaint that apps like this do very little if anything to improve performance (in fact, in our tests, we find almost always quite the opposite). We have a bigger beef with MacBooster.

Indeed, we rate it even more pesky than it’s obvious inspiration: MacKeeper… 😳

Aside from the fact that MacBooster’s uninstaller leaves a number of executables and other binary files hidden on the user’s system, there’s also the rather cheeky use of ‘com.apple.UninstallerAD” as a bundle identifier in their uninstaller app.

I really don’t think the folks at Cupertino are going to appreciate that, but more importantly the use of a misleading bundle identifier reveals a lot about the developers’ intentions.

We’ve added MacBooster to DetectX (v.2.06) and it will be included in the next update to FastTasks 2.

Meanwhile, whether you use our apps or not, steer clear of MacBooster.

If you’d rather dig it out yourself than use DetectX, here’s the list of paths we have so far:

/Applications/MacBooster 3.app

/Users/Shared/MacBooster/FileData3

/Users/Shared/MacBooster/Boost3.plist

/Users/Shared/MacBooster

/Library/Caches/AMCExtractByte

/Library/Caches/AMCInstallTemp.txt

/Library/Application Support/AMC

/Library/LaunchDaemons/com.iobit.AMCDaemon.plist

~/Library/LaunchAgents/com.iobit.MacBoosterMini.plist

~/Library/Application Support/ErrorReporter

~/Library/Application Support/MacBooster

~/Library/Application Support/MacBooster 3.0

~/Library/Preferences/cryptFile3

~/Library/Preferences/com.iobit.Boost3.plist

~/Library/Preferences/com.iobit.MacBooster-3.plist

~/Library/Preferences/com.iobit.MacBooster-mini.plist

news: DetectX 2 is available now

DetectX 2


We’ve spent pretty much the whole of the summer working on this upgrade, so we’re both delighted (and not a little relieved!) to finally be able to announce the release of DetectX 2.

If you were a user of earlier versions of DetectX the most obvious change you’ll notice is the new Selector bar, and the additional functions it offers. Now, DetectX is far more than just a dedicated search tool and offers comprehensive logging, browsing and analytical tools to make troubleshooting new problems on your mac a whole lot easier.

If you’ve used the Analyser in our app FastTasks 2, you’ll recognize the new functions added to DetectX. But we’ve not just taken the Analyser straight out of FT2 and plumped it into DetectX, we’ve also made it more powerful and more convenient to use.

There’s a whole bunch of changes you can find out about from the DetectX page and from the included user guide (improved documentation is another one of the changes!). One thing that hasn’t changed: DetectX remains free for home users, so there’s nothing to stop you from trying it out. Commercial and institutional users should note that a Commercial Use licence is required. Details are in the app.

Well, now that the app is out you’d think we’d be taking a break, but we’re already working on a special release of DetectX for Snow Leopard users. We know you 10.6’ers have been left out in the cold since release 1.29, but hold tight. Some Leopardy love is coming your way real soon!

On top of that, we’re already working on new definitions to be added to the next update to make sure DetectX keeps finding all those new annoyances that keep popping up and keeping your Mac happy and responsive.

If you haven’t already, go check out the DetectX page for more info.

protect your mac from malware, viruses and other threats

Nessus Vulnerability Software

If you’re new to Mac, you’re probably thinking that it’s a no-brainer that you need some kind of anti-virus app. Once you start looking around the web for reviews, it’s inevitable that you’re going to come across the Great Mac AntiVirus Debate: in the one corner, those who say Mac users who forego antivirus protection are arrogant and just setting themselves up for a fall, and in the other those who’ve used Macs for umpteen years, never had or heard of any real threat, and consequently say AV software is a waste of time.

You can read round this debate for years and never come to a satisfying conclusion, largely because its as much about what you ‘ought’ to do as it is about what is the case. Just because you’ve never had any viruses, doesn’t mean you won’t get one tomorrow. And yet, there are NO viruses in the wild known to affect macs, and so when one does arrive, it will be unknown to your AV scanner. Hence, an AV Scanner is just a waste of system resources (and possibly money, if you paid for it). Yikes! What do I do!!

What you do is sidestep the whole debate and stop thinking only about virus scanners, which after all deal with only a small subset of all the possible attack vectors in the internet age, and start thinking in terms of vulnerability scanners. Unlike a simple virus scanner, a vulnerability scanner examines your system not only for malware but also for any vulnerabilities in commercial software, plug ins, your system setup (including network and other sharing settings) and other installed items. The scanner will not only explain the threat and its severity but also tell you what, if anything, you need to do, recommend patches and guide you to links for more info where available.

You can use something like Nessus for free if you are a home user, which will give you a far better insight into the possible attacks someone could implement on your system (and it will check your system against almost all of the major virus scanner databases like Symantec, etc).

Even better, a vulnerability scanner like Nessus won’t just examine your machine, it’ll look at everything else (and all the installed apps) of anything on your home network including phones (any platform), other computer systems (any OS), and even your router.

block MacKeeper and other browser ads



Generally, I like to keep browser extensions down to a minimum, but here’s an essential one if you are tired of all those ‘Clean your mac’ / ‘Speed up your mac’ ads on every website you visit. Download and install the Safari adblock extension from here:

http://safariadblock.com/

What I like about this particular adblocker is that, if you go with the default filters, not only does it load your pages faster but it also reformats the page as if the ads were never even there, rather than leaving unsightly, blank placeholders in the page as some other ad filtering services do.

The extension is free, though you’re encouraged to donate if you appreciate the work done by the developer. 🙂

Related Posts
how to uninstall MacKeeper

why is my mac running so slow?

UPDATE: Please also see How To Troubleshoot Your Mac with FT2.

There can be various reasons why your Mac starts running slowly. Some of these can be app-related – especially if you are making multiple changes in programs that have autosave enabled. Other problems could be due to running processor-heavy apps that need more RAM than you’ve presently got. Before you dash off to Crucial to check out your RAM upgrade options, here’s a few basics to run through:

1. Applications > Utilities > Disk Utility.app
How old is your HDD drive? Click on the top-most hard disk icon in the left column and check the S.M.A.R.T status at the bottom right of the window. Does it say ‘verified’? If it says anything else, back up all your important data and start thinking about buying a new hard disk. If the S.M.A.R.T status is verified, have a look at how much space you’ve got left. A nearly-full disk will slow you down. Generally, it is recommended that you have at least 10% free, but I’d work on getting that closer to 25% for optimum performance. If you have less than that, think about what can be archived onto a backup disk (or two..), such as photos, movies, and even your songs.

2. Applications > Utilities > Activity Monitor.app
What’s using all the CPU time? Is it something you need to be running? Select any obviously unnecessary resource hogs and hit ‘Quit Process’.

3.  > System Preferences > Users & Groups
How many apps are in your ‘Login Items’? Remove anything that is not absolutely necessary at start up time.

4. Have you downloaded MacKeeper or other Anti-virus software?
If so, remove it.

5. How recently did you upgrade to Lion and are you using Time Machine?
If you’ve only recently upgraded in the last day or so, or turned your Mac off not long after upgrading, perhaps Spotlight is still indexing (indicated by a dot in the middle of the ‘spyglass’, top right of your screen) or TM is still updating (indicated by the TM indicator spinning in the menubar). Either or these will eventually finish and return your system to (about) normal, but you should let your system run (leaving it in ‘Sleep’ mode will do the trick) for at least 24 hours if you’ve only just upgraded.

6. Did you repair system permissions after upgrading?
Even though the Lion installer should fix system permissions after an upgrade, if you then added any other 3-rd party apps or restore something from Time Machine, repairing permissions is always a good idea. Doing so is harmless, and rules out permissions as a possible factor of poor performance. Do Step 4 here. Unless any are indicted in red type, don’t panic about the permissions errors that come up in the ‘details’ window – many of these can be safely ignored.

7. Clear out your caches
Caches, in general, help to speed your computer up. However, if you’re a heavy internet browser and you’ve never cleared your caches or your history (I mean like in several months), then this is worth doing from time to time. You can clean out Internet caches in Safari or Firefox by choosing Safari > Empty Cache or Firefox > Tools > Clear Recent History > Everything. Your computer has other caches that can usefully be cleared out periodically, too: use OnyX to do so.

8. Is the system slow with just one particular program or while trying to open some particular window?
A couple of things could be going on here. If its your browser, try killing some of those extensions/add-ons – every one of them slows you down just that little bit, and many slow you down a lot. Another possibility is a corrupt ‘plist’ or preference file associated with a particular app. Curing this is a bit more tricky and requires knowing your way around the hidden Library folder. If you think this is your problem, leave a comment below to get further instructions.


featured picture Speedo ©2011 Phil Stokes


Related Posts:
why is my mac running so hot?
FastTasks – download the free OS X utility app from Applehelpwriter

how to uninstall MacKeeper – updated

Screen Shot 2016-03-27 at 19.41.33

Lees dan dit artikel in het Nederlands Screen Shot 2016-05-02 at 18.17.41
Lire cet article en français French flag

Last updated: Dec 30, 2016

If you’re unfamiliar with the reputation of MacKeeper but have come here because you downloaded it – or it downloaded itself after you were inadvertantly redirected to some unwanted website – and are now wondering whether you made a mistake, let me present you with a few facts.

MacKeeper is one of the most infamous pieces of software on the macOS platform. This post itself was first published in September 2011, and has since received over 2 million hits from people wishing to uninstall MacKeeper from their computers.

When I ran MacKeeper’s free trial version on a brand new clean install of macOS, it told me that my system was in ‘serious’ condition and that I needed to buy MacKeeper in order to solve all my problems.

MacKeeper on Mavericks

It seems, then, that MacKeeper thinks macOS, freshly installed, is a poor piece of software engineering, but the feeling is mutual. macOS doesn’t like MacKeeper much either. macOS provides the following warning about MacKeeper:

MESSAGE FROM CONSOLE
12/05/2015 17:48:00.946 com.apple.xpc.launchd[1]: (com.mackeeper.MacKeeper.Helper) This service is defined to be constantly running and is inherently inefficient.

If you have installed MacKeeper and wish to remove it, read on.

Preparation:
i. If you have used MacKeeper’s encryption feature, be sure to unencrypt before you uninstall MacKeeper. You should also check whether any of your personal files are stored in /Documents/MacKeeper Backups.

Backups & other disks
ii. If you have any disks connected to your mac, including Time Machine, eject them before you start the uninstall procedure.

Trash
iii. If you have anything in the Trash, empty it now before you start.

You are now ready to uninstall MacKeeper.


The Easy Way

As I’ve been involved in helping people uninstall MacKeeper for over 5 years, I eventually got round to the task of automating the process so that folks who were not that technically proficient with computers could take advantage of the information on this page.

If that sounds like you, then the easiest way to uninstall MacKeeper is to use my app DetectX. DetectX is shareware and can be used for free. 😀 You do not need to sign up to anything, subscribe to anything or give anyone your email address. Just download the app, run it, remove MacKeeper and be on your way.

After several years of testing and refining DetectX’s removal procedure, I now recommend using DetectX even for proficient users as it is simply faster, more reliable and less prone to error than doing it any other way. The only people who should really consider the manual option are those that are running versions of macOS that are too old to run DetectX. Currently, there are versions of DetectX available for macOS 10.6.8 (Intel only) thru to 10.12.


The Manual Way

If you need to remove MacKeeper manually then follow these instrutions carefully. They’ve been refined over the years by many people who contributed in the hundreds of comments that follow this post and have been proven to work without exception. However, bear in mind that the onus is on you to follow the instructions to the letter. For that reason, go slow, read carefully and don’t do anything if you’re not sure what you’re doing. If you have any doubts, post a question in the comments.

Here we go!

1. If MacKeeper is running, quit it. From the sidebar in any Finder window, choose your hard disk icon and go to your Library folder. Look in the Application Support folder for the folder inside it called ‘MacKeeper’:

/Library/Application Support/MacKeeper

Drag this folder to the Trash.

2. Still in Library, look for and trash any of these you find in the same way:

/Library/LaunchDaemons/com.zeobit.MacKeeper.AntiVirus

/Library/LaunchDaemons/com.zeobit.MacKeeper.plugin.AntiTheft.daemon

3. If you are using OS X Lion 10.7 or later, use the ‘Go’ menu in Finder’s menubar and hold down the ‘option’ key. Choose ‘Library’ from the menu (yes, this is a different Library folder from the one you were just in). If you are using Snow Leopard or Leopard, just click on the little ‘Home‘ icon in the Finder sidebar and navigate to the Library. Then trash any and all of these that you find:

~/Library/Caches/com.zeobit.MacKeeper

~/Library/Caches/com.zeobit.MacKeeper.Helper

~/Library/LaunchAgents/com.zeobit.MacKeeper.Helper

~/Library/LaunchAgents/com.zeobit.MacKeeper.plugin.Backup.agent

~/Library/Preferences/com.zeobit.MacKeeper.plist

~/Library/Preferences/com.zeobit.MacKeeper.Helper.plist

Be careful not to delete the wrong files: only those that have got the words ‘zeobit’, ‘MacKeeper’, ‘911’ or ‘911bundle’ should be trashed.

Update May 2015:

Due to recent changes in MacKeeper, the following files should also be searched for and removed:

~/Library/Application Support/MacKeeper Helper

~/Library/Caches/com.mackeeper.MacKeeper

~/Library/Caches/com.mackeeper.MacKeeper.Helper

~/Library/LaunchAgents/com.mackeeper.MacKeeper.Helper.plist

~/Library/Preferences/com.mackeeper.MacKeeper.Helper.plist

~/Library/Preferences/com.mackeeper.MacKeeper.plist

~/Documents/MacKeeper Backups

~/Library/Logs/MacKeeper.log

~/Library/Logs/MacKeeper.log.signed

/private/tmp/com.mackeeper.MacKeeper.Installer.config

/Library/Preferences/.3FAD0F65-FC6E-4889-B975-B96CBF807B78

The last item above will require removal in Terminal or turning on of invisible files in the GUI (various 3rd party apps can do this, including my own DetectX and FastTasks 2).

4. Go to Applications > Utilities > Keychain Access.app and double click on it. Notice the padlock in the window is up there on the left, rather than down the bottom. Click on it and enter your admin password. Now go through all the items in the ‘Keychains‘ list (such as Login, System, Root) with ‘All items’ selected in the ‘Category’ list. Anything you find related to ‘MacKeeper’ or ‘zeobit’, click on it, then choose Edit > Delete from the menu.
(Thanks to Al for also mentioning this point in the Comments below! 🙂 ).

5. Open the Activity Monitor utility (Applications>Utilities>Activity Monitor.app). In 10.10 Yosemite or later, select the View menu and choose ‘All Processes’. For earlier versions of macOS, select ‘All Processes from the drop down menu just over on the right of the dialogue box. Next, scroll down the list of items shown and see if any processes called ‘MacKeeper’, ‘zeobit’ or ‘911 bundle’ are still running. Older versions of MacKeeper may have a ‘WINE’ process running, so also look for ‘wine’. Anything you find, click on it and hit the ‘Quit Process’ or ‘X’ button (Yosemite) in the top left corner.

6. Go to your Applications folder from a Finder window and select MacKeeper. Then, hold down ‘command’ and press ‘delete’ once. If you assigned MacKeeper to be pinned in the Dock, be sure to also drag the icon off the Dock and release it anywhere over the desktop. It will, satisfyingly, disappear in the ‘poof’ of a cloud. 😀

7. When you’re done filling up your trash can with all this junk, click on the Finder> Empty Trash.

8. Go to

 > System Preferences > Users & Groups (or ‘Accounts’ for Snow Leopard) | Login Items

If you see anything to do with MacKeeper in the list of items there, highlight it, then click the little minus ‘-‘ button near the bottom of the list.

9. Restart your Mac. Everything should be back to normal, but check the Activity Monitor one last time to be sure.

Supplementary: If you have a problem with MacKeeper pop-ups while using your browser, try clearing out the caches, like this:

In Safari menubar, choose ‘Safari > Reset Safari’. Make sure all the options are checked.
This will not only clear out your caches, but everything else stored by the browser. Don’t worry, it won’t affect your bookmarks, but it will reset your ‘top sites’ and history.

In Firefox menubar, choose ‘Tools > Clear Recent History…’ and choose ‘Everything’. Again, it’ll clear everything out but won’t delete your bookmarks.

Obviously, if you use any other browsers like Opera or something you’ll have to find the same options for those too.

Related Posts
block MacKeeper and other browser ads
protect your mac from malware viruses and other threats
FastTasks 2 – get Applehelpwriter’s free utility app from Sqwarq.com
Adware Removal Tool (external site)

NOTES
1. If you have any problems carrying out the steps, try starting your Mac up in Safe mode, and then running the procedure.
2. You can safely ignore any MacKeeper files that are in the BOM or Receipts folders.
3. If you have only downloaded the MacKeeper package but not ran the installer, you only need to send the .pkg file in your Downloads folder to the Trash. That’s it!

4. If you are seeing ads on this site, we recommend that you use an adblocker!

Acknowledgements
This post has been refined and improved over time thanks to suggestions and replies made in the Comments and on Apple Support Communities. Thanks especially to Al, Lyndon and Jack.

comment désinstaller MacKeeper

before uninstall mavs


Last updated: 16 August, 2015

Volunteers Wanted: Since MacKeeper has become something of an international (ahem…what’s the right word here?) “phenomenon”, we need volunteers to help translate the instructions on this page into other languages. German, Spanish, Japanese, Italian, Korean, Thai, Russian, Chinese, etc…any other language you are fluent in aside from English.

Please contact us if you’re able to contribute a full and accurate translation (spam from commercial translation services will be ignored).

Thanks!



Read this page in English English flag
Lees dan dit artikel in het Nederlands Screen Shot 2016-05-02 at 18.17.41

MacKeeper – également connu comme 911 fois Bundle sur l’App Store (maintenant discontinué). Oui, vous avez vu les annonces partout sur l’internet, des pop-up sur vos pages Web préférées, il semble être partout. Malheureusement, beaucoup de gens qui l’on téléchargés et utilisés, on vécut par MacKeeper de graves problèmes, comme en témoignent plusieurs des centaines de commentaires à la fin de cet article.

Après avoir lancé une version d’essai gratuite de MacKeeper sur une nouvelle installation de Yosemite, MacKeeper m’a prévenu que mon système était dans un état “grave” avec plus de 1500 “éléments” dont je devrais me soucier. Pour résoudre ceux-ci, il m’a invité à m’inscrire à un compte payant. Quand j’ai également installé une nouvelle copie de Mac OS X Mavericks, obtenu directement à partir de l’App Store d’Apple, MacKeeper m’a averti de la même chose :

MacKeeper on Mavericks

Je suppose MacKeepern’ est pas trop impressionné par l’installation standard d’Apple, et il semble que l’incompatibilité est mutuelle. En regardant la console, OS X fournit l’avertissement suivant à propos de MacKeeper :

MESSAGE DE LA CONSOLE
105/12/2015 17: 48: 00,946 com.apple.xpc.launchd [1]: (com.mackeeper.MacKeeper.Helper) .Ce service est défini pour être constamment en cours d’exécution et est intrinsèquement inefficace.

Si vous avez installé MacKeeper et que vous souhaitez le supprimer, lisez la suite.

Désinstallation de MacKeeper 2 et 3

Si vous avez utilisé MacKeeper pour crypter toutes les données, décryptez-les maintenant en réutilisant l’utilitaire. Si vous supprimez MacKeeper sans d’abord décrypter vos données, vous ne serez pas en mesure d’y accéder plus tard. Ceci ne concerne que les données chiffrées avec MacKeeper, et non des données cryptées en utilisant les services de chiffrement intégré dans Mac OS ou en utilisant tout autre programme.

Une fois cela fait, vous pouvez suivre les instructions de désinstallation de MacKeeper ici :

http://help.mackeeper.zeobit.com/Manual/GettingStarted/UninstallingMacKeeper.html

Ces instructions promettent que tous de composants supplémentaires et des processus de MacKeeper connexes seront également supprimés. Dans mes tests sur la version de démonstration de l’application, qui est avéré être pas entièrement vrai. Voici ce qui a été laissé plus après avoir utilisé le programme de désinstallation de la version de démonstration :

after uninstall mavs

Je ne sais pas quoi d’autre pourrait être laissé si vous avez réellement la version payante de ‘MacKeeper. Tous mes tests sont sur l’essai gratuit. Même si vous utilisez le programme de désinstallation fourni, je vous recommande de lancer un ou l’autre de mes applications gratuites — DetectX (pour OS X 10.6 ou ultérieur) ou FastTasks 2 (pour Mac OS X 10.9 ou ultérieur), les deux désinstallations sont illustrées ci-dessus — pour voir ce qui est restes. Vous pouvez également faire l’étape 4 de la procédure ci-dessous pour vous assurer que MacKeeper n’a pas accès à votre trousseau.

Désinstallation de versions antérieures de MacKeeper

Si vous avez une version de MacKeeper plus tôt que MacKeeper 2012 ou vous souhaitez faire une désinstallation manuelle, suivez la procédure ci-dessous. Vous ne trouverez probablement pas tous les fichiers mentionnés ci-dessous, mais tout ce que vous trouvez doit être supprimé.

Préparation:
i. Encore une fois, un avertissement : si vous avez utilisé la fonction de cryptage de MacKeeper, assurez-vous de déchiffrer avant de désinstaller MacKeeper. Vous devriez également vérifier si l’un de vos fichiers personnels sont stockés dans / Documents/MacKeeper Backups.

Time Machine
ii. Si vous utilisez Time Machine, laissez-le connecter et faites l’étape Time Machine (étape TM) aux endroits indiqués. Instructions pour l’étape de TM sont donnés dans l’encadré à l’étape 1 ci-dessous.

Clones
iii. Si vous utilisez un clone sans archivage, débranchez le clone et exécutez la procédure ci-dessous sur votre disque dur interne. Quand celui-ci est terminé et que vous avez vérifié que tout est OK, connectez votre clone et effacez la partition en utilisant Utilitaire de disque. Ensuite, faire un nouveau clone.

iv. Si vous utilisez un clone avec l’archivage, redémarrez en maintenant votre clone et exécutez la procédure ci-dessous sur le clone d’abord. Ensuite, éteignez votre ordinateur, débranchez le clone du système et redémarrez dans votre lecteur interne. Exécutez de nouveau l’ensemble de la procédure sur votre disque dur interne.

Corbeille
v. Si vous avez quelque chose dans la Corbeille, videz-la maintenant avant de commencer.

La procédure de désinstallation:

Dans les étapes 1 – 3 ci-dessous, vous allez chercher des fichiers liés à MacKeeper et les supprimer. Certains d’entre eux peuvent exister, d’autres non.

Vous pouvez trouver tous ces fichiers MacKeeper automatiquement en utilisant FastTasks 2 (pour Mac OS X 10.9 ou ultérieur) ou DetectX (pour les versions antérieures de Mac OS X), disponibles sur mon site de distribution de logiciels, sqwarq.com.  Si vous ne souhaitez pas utiliser FastTasks 2 ou DetectX pour une raison quelconque, vous pouvez localiser chacun des fichiers manuellement en suivant les instructions ci-dessous. Dans les deux cas, assurez-vous de lire et de suivre attentivement les instructions.

Une fois que vous avez tout préparé comme ci-dessus, vous êtes prêt à commencer la procédure de désinstallation.

1. Si MacKeeper est en cours d’exécution, quittez-le. Dans la barre latérale dans une fenêtre du Finder, sélectionnez l’icône de votre disque dur et accédez à votre dossier Bibliothèque. Regardez dans le dossier Application Support pour le dossier à l’intérieur appelé «MacKeeper». (Si vous utilisez FastTasks 2 ou DetectX, il suffit de double cliquer sur l’élément dans la liste et il va ouvrir la bonne fenêtre du Finder. Pour éviter?? la répétition, répéter cette opération pour chaque fichier MacKeeper montré dans l’analyseur.) :

/Library/Application Support/MacKeeper

Cliquez sur le dossier une fois.

Étape TM
Si vous utilisez Time Machine, faites l’étape TM maintenant.

Entrer dans Time Machine via l’icône sur votre barre de menu TM en haut de votre écran.
Cliquez sur la petite engrenage/ roue dentelée dans la fenêtre du Finder et choisissez ‘Supprimer toutes les sauvegardes de fichier xxx’.
Entrez votre mot de passe administrateur pour confirmer la suppression. Quitter Time Machine et puis …

Si vous ne l’utilisez pas TM ou après que vous avez terminé l’étape TM, maintenez enfoncée la touche «Commande» et appuyez sur la touche ‘Supprimer’ pour envoyer le fichier à la corbeille.

2. Toujours dans la bibliothèque, recherchez et mettez dans la corbeille un de ces fichiers que vous trouverez de la même manière, en mémorisant si vous avez utilisé Time Machine pour faire l’étape TM d’abord dans chaque cas :

/Library/LaunchDaemons/com.zeobit.MacKeeper.AntiVirus

/Library/LaunchDaemons/com.zeobit.MacKeeper.plugin.AntiTheft.daemon

3. Si vous utilisez OS X Lion 10.7 ou version ultérieure, utilisez le menu ‘Aller’ dans la barre de menus du Finder et maintenez la touche ‘Option’. Choisissez «Bibliothèque» dans le menu (oui, ceci est un dossier Bibliothèque différent dans lequel vous étiez). Si vous utilisez Snow Leopard ou Leopard, il suffit de cliquer sur la petite icône “Départ” dans la barre latérale du Finder et accédez à la bibliothèque. Puis jetez tous ceux que vous trouvez, sans oublier de faire l’étape TM (le cas échéant) d’abord dans chaque cas :

~/Library/Caches/com.zeobit.MacKeeper

~/Library/Caches/com.zeobit.MacKeeper.Helper

~/Library/LaunchAgents/com.zeobit.MacKeeper.Helper

~/Library/LaunchAgents/com.zeobit.MacKeeper.plugin.Backup.agent

~/Library/Preferences/com.zeobit.MacKeeper.plist

~/Library/Preferences/com.zeobit.MacKeeper.Helper.plist

Si vous n’utilisez pas FastTasks 2 ou DetectX, veillez à ne pas supprimer les mauvais fichiers : seuls ceux qui ont les mots «zeobit» ,«MacKeeper»,«911» ou «911bundle » devraient être jetés.

Mise à jour mai 2015 :

En raison de récents changements dans MacKeeper, les fichiers suivants doivent aussi être recherchés et éliminés (FastTasks 2 et DetectX ont été mis à jour pour rechercher ceux-ci):

~/Library/Application Support/MacKeeper Helper

~/Library/Caches/com.mackeeper.MacKeeper

~/Library/Caches/com.mackeeper.MacKeeper.Helper

~/Library/LaunchAgents/com.mackeeper.MacKeeper.Helper.plist

~/Library/Preferences/com.mackeeper.MacKeeper.Helper.plist

~/Library/Preferences/com.mackeeper.MacKeeper.plist

~/Documents/MacKeeper Backups

~/Library/Logs/MacKeeper.log

~/Library/Logs/MacKeeper.log.signed

/private/tmp/com.mackeeper.MacKeeper.Installer.config

/Library/Preferences/.3FAD0F65-FC6E-4889-B975-B96CBF807B78

Le dernier point ci-dessus devra être enlevé dans le Terminal ou, si vous utilisez FastTasks 2 ou DetectX, vous devez activer «les fichiers invisibles» pour les voir dans le Finder. Vous pouvez activer ou désactiver les fichiers invisibles facilement dans le menu FastTasks 2 ou depuis la fenêtre principale de DetectX.

Les étapes suivantes devront être faites manuellement, même si vous utilisez FastTasks 2 ou DetectX :

4. Allez dans Applications > Utilitaires > Trousseau d’accès.app et double-cliquez dessus. Vous remarquerez que le cadenas est en haut dans la fenêtre sur la gauche, plutôt que sur le bas. Cliquez dessus et entrez votre mot de passe admin. Maintenant, passer par tous les éléments du Trousseau de la liste (comme Connexion, Système, Racine) avec ” Tous les éléments sélectionnés dans la ” liste Catégorie. Tout ce que vous trouverez lié à « MacKeeper » ou « zeobit », cliquez dessus, puis choisissez Édition > Supprimer dans le menu.

(Merci à Al de mentionner également ce point dans les commentaires ci-dessous! :)).

5. Ouvrez l’utilitaire dans Applications > Utilitaires > Moniteur d’activité.app. Sous 10.10 Yosemite ou ultérieur, sélectionnez le menu Présentation et choisissez «Toutes les opérations ». Pour les versions antérieures de Mac OS X, assurez-vous que « Toutes les opérations est sélectionné dans le menu déroulant un peu plus sur la droite de la boîte de dialogue, puis faites défiler la liste et voyez si toutes les opérations appelées «MacKeeper», «zeobit» ou «911 bundle» sont toujours en cours. Les anciennes versions de MacKeeper peuvent avoir une opération nommée «WINE» l en exécution, alors regardez aussi pour «WINE». Tout ce que vous trouvez, cliquez dessus et cliquez sur «Quitter l’opération» (en haut à gauche).

6. Allez dans votre dossier Applications à partir d’une fenêtre du Finder et sélectionnez MacKeeper (si vous avez Time Machine, faire l’étape TM maintenant). Ensuite, maintenez la touche «Commande» et appuyez sur «Supprimer» une fois. Si vous avez placé MacKeeper dans le Dock, assurez-vous de faire glisser l’icône également en dehors du Dock et relâchez-la n’importe où sur le bureau. Elle sera supprimée, de manière satisfaisante, dans un nuage de fumée. 😀

7. Lorsque vous aurez terminé de remplir votre corbeille avec toute cette ordure, cliquez sur le Finder > Vider la corbeille.

8. Allez à

 > Préférences Système > Utilisateurs et groupes (ou «Comptes» pour Snow L) | Ouverture

Si vous voyez quelque chose à voir avec MacKeeper dans la liste des éléments, mettre en surbrillance, puis cliquez sur le petit bouton Moins “-” près du bas de la liste.

9. Redémarrez votre Mac. Tout devrait être de retour à la normale, mais il faut vérifier le Moniteur d’activité une dernière fois pour être sûr.

10. Après le redémarrage, assurez-vous de réparer vos autorisations système. Si vous rencontrez des problèmes que vous n’aviez pas avant, réparer les ACL aussi.

** Si vous utilisez un clone, rappelez-vous de suivre les instructions données ci-dessus sous. “Préparation : Clones” **

Supplément: Si vous avez un problème avec les pop-up de MacKeeper tout en utilisant votre navigateur, essayez de vider les caches, comme ceci:

Dans la barre de menu, le menu Safari, choisissez ‘Safari > Réinitialiser Safari’. Assurez-vous que toutes les options sont cochées.
Cela permettra non seulement d’effacer vos caches, mais tout le reste stocké par le navigateur. Ne vous inquiétez pas, cela n’affectera pas vos signets, mais cela va réinitialiser les «Top sites » et l’historique.

Dans la barre de menus de Firefox, choisissez « Outils > Supprimer ‘historique récent … » et choisissez « Tout ». Encore une fois, cela va effacer tout, mais cela ne supprimera pas vos signets.

Évidemment, si vous utilisez un autre navigateur tel qu’Opera ou quelque chose que vous aurez à trouver les mêmes options pour ceux qui sont trop.

Articles connexes (en anglais):
block MacKeeper and other browser ads
protect your mac from malware viruses and other threats
FastTasks 2 – get Applehelpwriter’s free utility app from Sqwarq.com
Adware Removal Tool (external site)

NOTES
1. Si vous avez des problèmes en effectuant les étapes, essayez de démarrer votre Mac en mode sans échec, puis lancer la procédure. Notez que VoiceOver ne fonctionne pas en mode sans échec.
2. Vous pouvez ignorer tous les fichiers MacKeeper qui sont dans un dossier BOM ou des reçus.
3. Si vous avez uniquement téléchargé le paquet MacKeeper,entusute d’exécuter l’installateur, il vous suffit d’envoyer le fichier .pkg dans votre dossier Téléchargements dans la Corbeille. C’est tout!

Remerciements
Cet article a été affiné et amélioré au fil du temps grâce à des suggestions et des réponses apportées dans les commentaires et sur les communautés de soutien Apple. Merci en particulier à Al, Lyndon et Jack.

Traduction française : Ronald Leroux

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