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problems with wifi, Safari and Mountain Lion



If you’ve upgraded to Mountain Lion and traded swift wifi and fast Safari for a flakey internet connection and sluggish browser, you are not alone. Widespread reports of problems with wifi, Safari and Mountain Lion have been mounting ever since July 25th. However, unlike the lengthy debacle with similar wifi problems experienced after the Lion upgrade last year, a lot of users are finding their problems can be solved by using one or more of the tips below.

1. Create a new location and renew the DHCP lease
OS X Daily have a step-by-step procedure here

http://osxdaily.com/2012/08/02/fix-os-x-mountain-lion-wireless-connection-problems/

that is proving hugely successful. Don’t forget to follow their second step about changing the MTU value while you’re at it.

2. Reset default system preferences
If that didn’t do it for you, it’s time to roll up your sleeves and enter Terminal! Open the Terminal.app from

/Applications/Utilities/Terminal.app

and paste this command

rm ~/Library/Preferences/com.apple.systempreferences.plist

then press ‘return’.

You will need to restart your mac to see if this has had any beneficial effect, so do that now.

3. Do PRAM & SMC resets
If you’re still suffering problems, it’s time for a couple of system resets. To do the SMC reset you will need to see what kind of mac you have, as the procedure is different for some models. Take a look here and follow the instructions for your model.

Before powering up after the SMC reset, also take the trouble to do a PRAM reset. To do that:

i. Ensure the machine is powered off.

ii. Locate the following keys on your keyboard in preparation for Step 4:

‘command’ – ‘option’ – ‘P’ – ‘R’

iii. Press the ‘power on’ button.

iv. Immediately – and before the grey screen appears – hold down ‘command-option-P-R’ all together.

v. Keep them held down until you’ve heard the start-up chime twice. After you release them you should hear it again, and hopefully your Mac will boot up without wifi/Safari issues.



4. Check Wifi connection
And if that doesn’t work? Time to check your wifi connection. See how strong your signal-to-noise ratio is. You need something in the order of 25 or higher. To find out whether you signal is strong enough, hold down the ‘option’ key and click on the wifi icon in the menu bar. Choose Open Wifi Diagnostics from the menu.

When you see the welcome screen, ignore the ‘Continue’ button and instead press ‘command-N’ on your keyboard.

Click wifi scan in the task bar and scroll to the right where you will see two numbers, ‘signal’ and ‘noise’. Ignore the minus ‘-‘ signs, and subtract the signal number from the ‘noise’ number. Anything over 25 is a good enough signal, below that and the signal is too weak for a reliable connection. Over 40 is excellent (in the example below, you can see the SNR is 34, a pretty good signal for a home router located on the next floor).

If your SNR is lower than 25 you need to either move the computer closer to the router or find a better connection. If the ‘Noise’ shows a very low figure (equals more noise), you can try changing the channel on your router. Look at the other routers in the list and if they are using the same channel as yours, switch your router to something else between 1 and 11.

5. Reinstall OS X
If all else fails…some users are reporting that simply reinstalling OS X is solving the problem for them. Reinstalling doesn’t touch your Apps or user data, but its always wise to make sure you have a backup before undertaking such an operation.

To reinstall, restart the computer while also holding down ‘command-R’ on the keyboard. From the Utilities window that opens up, choose ‘Reinstall OS X’.

Still having problems? Let us know in the comments below.

🙂

featured picture: Internet by ~vagraine

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why is my mac running so slow?

UPDATE: Please also see How To Troubleshoot Your Mac with FT2.

There can be various reasons why your Mac starts running slowly. Some of these can be app-related – especially if you are making multiple changes in programs that have autosave enabled. Other problems could be due to running processor-heavy apps that need more RAM than you’ve presently got. Before you dash off to Crucial to check out your RAM upgrade options, here’s a few basics to run through:

1. Applications > Utilities > Disk Utility.app
How old is your HDD drive? Click on the top-most hard disk icon in the left column and check the S.M.A.R.T status at the bottom right of the window. Does it say ‘verified’? If it says anything else, back up all your important data and start thinking about buying a new hard disk. If the S.M.A.R.T status is verified, have a look at how much space you’ve got left. A nearly-full disk will slow you down. Generally, it is recommended that you have at least 10% free, but I’d work on getting that closer to 25% for optimum performance. If you have less than that, think about what can be archived onto a backup disk (or two..), such as photos, movies, and even your songs.

2. Applications > Utilities > Activity Monitor.app
What’s using all the CPU time? Is it something you need to be running? Select any obviously unnecessary resource hogs and hit ‘Quit Process’.

3.  > System Preferences > Users & Groups
How many apps are in your ‘Login Items’? Remove anything that is not absolutely necessary at start up time.

4. Have you downloaded MacKeeper or other Anti-virus software?
If so, remove it.

5. How recently did you upgrade to Lion and are you using Time Machine?
If you’ve only recently upgraded in the last day or so, or turned your Mac off not long after upgrading, perhaps Spotlight is still indexing (indicated by a dot in the middle of the ‘spyglass’, top right of your screen) or TM is still updating (indicated by the TM indicator spinning in the menubar). Either or these will eventually finish and return your system to (about) normal, but you should let your system run (leaving it in ‘Sleep’ mode will do the trick) for at least 24 hours if you’ve only just upgraded.

6. Did you repair system permissions after upgrading?
Even though the Lion installer should fix system permissions after an upgrade, if you then added any other 3-rd party apps or restore something from Time Machine, repairing permissions is always a good idea. Doing so is harmless, and rules out permissions as a possible factor of poor performance. Do Step 4 here. Unless any are indicted in red type, don’t panic about the permissions errors that come up in the ‘details’ window – many of these can be safely ignored.

7. Clear out your caches
Caches, in general, help to speed your computer up. However, if you’re a heavy internet browser and you’ve never cleared your caches or your history (I mean like in several months), then this is worth doing from time to time. You can clean out Internet caches in Safari or Firefox by choosing Safari > Empty Cache or Firefox > Tools > Clear Recent History > Everything. Your computer has other caches that can usefully be cleared out periodically, too: use OnyX to do so.

8. Is the system slow with just one particular program or while trying to open some particular window?
A couple of things could be going on here. If its your browser, try killing some of those extensions/add-ons – every one of them slows you down just that little bit, and many slow you down a lot. Another possibility is a corrupt ‘plist’ or preference file associated with a particular app. Curing this is a bit more tricky and requires knowing your way around the hidden Library folder. If you think this is your problem, leave a comment below to get further instructions.


featured picture Speedo ©2011 Phil Stokes


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