problems with wifi, Safari and Mountain Lion



If you’ve upgraded to Mountain Lion and traded swift wifi and fast Safari for a flakey internet connection and sluggish browser, you are not alone. Widespread reports of problems with wifi, Safari and Mountain Lion have been mounting ever since July 25th. However, unlike the lengthy debacle with similar wifi problems experienced after the Lion upgrade last year, a lot of users are finding their problems can be solved by using one or more of the tips below.

1. Create a new location and renew the DHCP lease
OS X Daily have a step-by-step procedure here

http://osxdaily.com/2012/08/02/fix-os-x-mountain-lion-wireless-connection-problems/

that is proving hugely successful. Don’t forget to follow their second step about changing the MTU value while you’re at it.

2. Reset default system preferences
If that didn’t do it for you, it’s time to roll up your sleeves and enter Terminal! Open the Terminal.app from

/Applications/Utilities/Terminal.app

and paste this command

rm ~/Library/Preferences/com.apple.systempreferences.plist

then press ‘return’.

You will need to restart your mac to see if this has had any beneficial effect, so do that now.

3. Do PRAM & SMC resets
If you’re still suffering problems, it’s time for a couple of system resets. To do the SMC reset you will need to see what kind of mac you have, as the procedure is different for some models. Take a look here and follow the instructions for your model.

Before powering up after the SMC reset, also take the trouble to do a PRAM reset. To do that:

i. Ensure the machine is powered off.

ii. Locate the following keys on your keyboard in preparation for Step 4:

‘command’ – ‘option’ – ‘P’ – ‘R’

iii. Press the ‘power on’ button.

iv. Immediately – and before the grey screen appears – hold down ‘command-option-P-R’ all together.

v. Keep them held down until you’ve heard the start-up chime twice. After you release them you should hear it again, and hopefully your Mac will boot up without wifi/Safari issues.



4. Check Wifi connection
And if that doesn’t work? Time to check your wifi connection. See how strong your signal-to-noise ratio is. You need something in the order of 25 or higher. To find out whether you signal is strong enough, hold down the ‘option’ key and click on the wifi icon in the menu bar. Choose Open Wifi Diagnostics from the menu.

When you see the welcome screen, ignore the ‘Continue’ button and instead press ‘command-N’ on your keyboard.

Click wifi scan in the task bar and scroll to the right where you will see two numbers, ‘signal’ and ‘noise’. Ignore the minus ‘-‘ signs, and subtract the signal number from the ‘noise’ number. Anything over 25 is a good enough signal, below that and the signal is too weak for a reliable connection. Over 40 is excellent (in the example below, you can see the SNR is 34, a pretty good signal for a home router located on the next floor).

If your SNR is lower than 25 you need to either move the computer closer to the router or find a better connection. If the ‘Noise’ shows a very low figure (equals more noise), you can try changing the channel on your router. Look at the other routers in the list and if they are using the same channel as yours, switch your router to something else between 1 and 11.

5. Reinstall OS X
If all else fails…some users are reporting that simply reinstalling OS X is solving the problem for them. Reinstalling doesn’t touch your Apps or user data, but its always wise to make sure you have a backup before undertaking such an operation.

To reinstall, restart the computer while also holding down ‘command-R’ on the keyboard. From the Utilities window that opens up, choose ‘Reinstall OS X’.

Still having problems? Let us know in the comments below.

🙂

featured picture: Internet by ~vagraine

can’t preview movies in Finder?



One of the features I really love in OS X is the ability to preview anything by selecting the file in finder and pressing the spacebar – formally called ‘Quick Look’ – without actually having to open the full app. This is great for both music and movies.

However, if you uninstalled Perian or Flip4Mac or haven’t updated them recently, you will find that a lot of movie files – like .avi, for example – which are not fully supported in QuickTime won’t preview. The answer is to get the latest versions of these two plug-ins:

Perian 1.2.3
http://perian.org

Flip4Mac
http://flip4mac.en.softonic.com/mac

(hit the green download button (free), ignore the one trying to sell you a paid version).

You should then be able to see any movie using Quick Look.

🙂

Related Posts
QuickTime won’t play my video

will Mountain Lion work on my old mac?



If you’re wondering whether your machine can be upgraded to run OS X 10.8 Mountain Lion, you can check the full list of supported models below.

To find out which model of mac you’ve got, hold down the option key on your keyboard and select

 > About This Mac

Check the ‘Model Identifier’ against this list:

MacBookPro4,1
Macmini5,3
Macmini5,2
Macmini5,1
MacBookPro5,1
MacPro4,1
MacBookPro5,2
iMac8,1
MacBookPro5,4
MacBookAir4,2
iMac11,1
iMac11,2
iMac11,3
MacBookPro8,2
MacBookPro3,1
MacPro5,1
iMac9,1
Macmini3,1
MacBookPro6,1
iMac12,2
iMac12,1
MacBook5,1
MacBook5,2
iMac10,1
MacBookPro7,1
MacBookAir4,1
MacBookPro5,3
MacBookPro6,2
MacBookPro5,5
MacBookAir3,1
MacBookAir3,2
Macmini4,1
Xserve3,1
MacBookAir2,1
MacBookPro8,1
MacBook7,1
MacBookPro8,3
iMac7,1
MacBook6,1
MacPro3,1

Of course, just because your machine’s listed, it doesn’t mean it will necessary meet all the specifications, so be sure to check the tech specs too.

🙂

how to empty caches in Safari 6

Since the old ‘Empty Cache…’ item has gone missing in the main menu in Safari 6.0, you might be thinking this function has been removed. Actually, its still there, but is somewhat hidden.

Go to

Safari > Preferences > Advanced

and check the Show Develop menu in menubar button at the bottom.

In Safari’s menu bar, choose Develop > Empty Caches.

Alternatively, you can just use the keyboard shortcut

option-command-E

Don’t forget you also have quite a lot of flexibility by unchecking or checking different options in

Safari > Reset Safari

For example, you can clear just the cookie cache by unselecting everything except ‘Remove website data’ (this can also be achieved in the Privacy tab in Safari Preferences, too). 🙂

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no sound or volume after upgrading

A problem that seems to be affecting quite a few users after the Mountain Lion upgrade is loss of sound in iTunes, QuickTime and other apps. Some people are reporting that the Volume control is greyed out or won’t move.

The resolution here is to quit and resart the coreaudio process. To do so:

1. Open Activity Monitor.app (Applications > Utilities > Activity Monitor.app)

2. Select ‘All Processes’ from the drop down menu next to the search bar (called ‘Filter:’) and type in ‘coreaudio’.

3. Select the process name and click the ‘Quit Process’ button at the top. Chose ‘Quit’ or ‘Force Quit’ from the resulting dialogue box.

The coreaudio process will automatically restart itself (if you look closely at the PID number in Activity Monitor you’ll notice it changes after you hit ‘Quit’) and your sound problems should be solved. However, if you find that this procedure only partially solves the problem or doesn’t work for you, also try this:

4. Open Terminal.app (Applications/Utilities/Terminal.app) and copy/paste this command into the Terminal window

rm /Library/Preferences/com.apple.soundpref.plist

then press ‘return’ on your keyboard.

5. Restart your mac and test.

6. Still not working? Check your audio configuration here:

/Applications/Utilities/Audio MIDI Setup.app.

Make sure the window has the title Audio Devices, and click ‘Built in Output’ in the sidebar. Are any of the boxes under ‘Mute’ in the main panel checked? If so, uncheck them. Is the format set to 44100.0hz? If not, change it so that it is.

Hope this helps!

🙂

Mountain Lion’s hidden wallpapers

If you’ve been enjoying Mountain Lion’s beautiful new Screensaver images, like National Geographic, Aerial and Cosmos, you might like to have some of those images as wallpapers for your Desktops in Mission Control.
 
First, from a Finder window, navigate all the way to here:

[Macintosh HD] > System > Library > Frameworks > Screensaver.framework > Versions > A > Resources > Default Collections

Select the four folders inside and then press ‘command’ and ‘c’ on the keyboard. Navigate to your Pictures folder from any Finder window’s sidebar and press ‘command’ and ‘v’ to copy the folders and images.

You can now add them to your collection of available Desktop pictures by clicking the Desktop tab in

 > System Preferences… > Desktop & Screensaver

and clicking the plus ‘+’ button in the box underneath the list of folders on the left. From the window that pops up, choose ‘Pictures > National Geographic-1’and hit ‘Choose’.

Repeat for any of the others (Aerial, Cosmos, Nature Patterns) that you want to add. 🙂

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creating secure folders and files



With FileVault 2 having a number of drawbacks, a common question I’m seeing is how best to secure data on Lion and Mountain Lion without using FV2.

There’s a number of tricks on offer, from making transparent foldersexcluding folders from Spotlight, or using Terminal to make them invisible or hidden.

However, all of these methods suffer from one inevitable drawback: anyone who knows their way around Terminal can open, read, copy or delete your folders as if you had never employed any of the above tricks at all. Well, not many people know their way around Terminal you say? But everyone knows their way around Google, and learning how to find files via the Terminal is information easily found, even on Applehelpwriter! In short, all those methods listed above are really a waste of time if it’s security that you’re after.

Fortunately, there is a simple answer to securing localised files or folders, and that’s to make a local encrypted disk image with Disk Utility and then move your data into it. To do so, follow this procedure:

1. Open Disk Utility (Applications/Utilities/Disk Utility.app)

2. Click near the bottom of the sidebar in empty space to make sure none of the disks in the sidebar are selected.

3. Click the New Image icon in the task bar.

4. Give the image a name and choose a location to store it. Storing it in the User Library is not a bad idea. Give it a boring name like ‘old system’, ‘old data’ or something like that, but don’t hit ‘Create’ just yet.

5. At the bottom of the dialogue box is a field for encryption. Click on the option button and choose either 128-bit or 256-bit (the second choice is the strongest but also slower. 128-bit is still so strong that almost no-one save the CIA will be able to crack it!)

6. Create a password that you’re not going to forget. Do NOT use the same password that you use for your Admin account or for anything else for maximum security. Uncheck the ‘save in my keychain’ option.

Warning!

Warning!

if you forget the password don't waste time seeking help trying to break it. The system is designed to be uncrackable. If you forget the password, your data is lost for good.

PRO TIP: For that reason, you might like to use a password manager like ‘1Password‘ for this and all your other passwords. The main reason people forget passwords is infrequency of use. With 1Password you use a single password to unlock all your other passwords and to have them entered automatically into web pages and other fields.

7. Set up the rest of the options as in the screenshot below.




8. When you’re ready, press ‘Create’ to make the disk image.

9. Once the image has been created, copy the files you want to protect into the disk image window, just like you would a hard disk or other connected device. Now, whenever you want to access your protected data, just click on the disk image and enter the password and your data is ready to be used.

10. Test mounting and ejecting the disk image a few time. Open a few files and save your changes. After you’re sure everything is working as expected, delete the files from the original location that you copied them from. Also, don’t forget to eject the disk image in Finder’s sidebar each time when you’re done using it to prevent anyone else accessing your protected files.

🙂

Camtasia 2 reviewed

I’ve been a long time user of TechSmith’s Camtasia screen capture software, primarily for two reasons: ease of use combined with a rich set of editing features. Camtasia for Mac 2 strengthens this product in a number of significant ways although there are still some usability issues that need addressing, as well as room for further improvements in the feature set. In this review, I’ll walk you through what Camtasia has to offer as well as indicate the kind of uses where it excels as an aid to the technical communicator. Read the review…