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need a manual for Lion?

Got a new Mac and feeling like you’re on a whole different planet? Providing user manuals with computers isn’t really very Apple somehow 😉 …after all, the OS is supposed to be so intuitive and easy to use we shouldn’t need one…

However, clearly more than a few have been having problems getting used to their new Lion installation as Apple are now prominently displaying two beginners help guides on the ASC support forum.

Have a look at Mac 101 if you’re new to computers in general or haven’t really used one for a while.

If you’re pretty computer savvy but have just switched over from a lifetime of Windows to your first Mac, then Switch 101 will clue you into both some of the major differences and how to accomplish familiar Windows tasks in your new Mac OS X environment.

To keep up to date, troubleshoot, or find answers to specific questions not covered in the above materials, be sure to visit http://www.apple.com/support/lion/. You can also find this page from the  menu at the top left of your screen. Click

 > About This Mac and then ‘More Info…’:

Over on the right of the next panel, click the ‘Support’ button:




You can access both the online Lion manual (indicated in blue), and also a pdf manual (indicated in purple) for your computer from here.

Enjoy exploring! 🙂

Struggling with the basics? Don’t be shy, let us know in the Comments below! 🙂

featured picture The Close Light by *qaz2008

java not working on Lion




Unlike previous OS X iterations, Java does not come installed by default on Lion OS X. Instead, you need to download it and enable it.

First, check to see whether Java is installed by running this command in Terminal.app

java -version

If you don’t get a version number back, then you need to go here first and download the Java update from Apple: http://support.apple.com/kb/DL1515

Once Java is installed, then you need to enable it. In your Applications > Utilities folder, you should find the Java Preferences.app. Double click on that, and in the ‘General’ tab, click the enable checkbox at the top (see screenshot above).

Java working!🙂

why is my mac running so slow?


UPDATE: Please also see How To Troubleshoot Your Mac with FT2.

There can be various reasons why your Mac starts running slowly. Some of these can be app-related – especially if you are making multiple changes in programs that have autosave enabled. Other problems could be due to running processor-heavy apps that need more RAM than you’ve presently got. Before you dash off to Crucial to check out your RAM upgrade options, here’s a few basics to run through:

1. Applications > Utilities > Disk Utility.app
How old is your HDD drive? Click on the top-most hard disk icon in the left column and check the S.M.A.R.T status at the bottom right of the window. Does it say ‘verified’? If it says anything else, back up all your important data and start thinking about buying a new hard disk. If the S.M.A.R.T status is verified, have a look at how much space you’ve got left. A nearly-full disk will slow you down. Generally, it is recommended that you have at least 10% free, but I’d work on getting that closer to 25% for optimum performance. If you have less than that, think about what can be archived onto a backup disk (or two..), such as photos, movies, and even your songs.

2. Applications > Utilities > Activity Monitor.app
What’s using all the CPU time? Is it something you need to be running? Select any obviously unnecessary resource hogs and hit ‘Quit Process’.

3.  > System Preferences > Users & Groups
How many apps are in your ‘Login Items’? Remove anything that is not absolutely necessary at start up time.

4. Have you downloaded MacKeeper or other Anti-virus software?
If so, remove it.

5. How recently did you upgrade to Lion and are you using Time Machine?
If you’ve only recently upgraded in the last day or so, or turned your Mac off not long after upgrading, perhaps Spotlight is still indexing (indicated by a dot in the middle of the ‘spyglass’, top right of your screen) or TM is still updating (indicated by the TM indicator spinning in the menubar). Either or these will eventually finish and return your system to (about) normal, but you should let your system run (leaving it in ‘Sleep’ mode will do the trick) for at least 24 hours if you’ve only just upgraded.

6. Did you repair system permissions after upgrading?
Even though the Lion installer should fix system permissions after an upgrade, if you then added any other 3-rd party apps or restore something from Time Machine, repairing permissions is always a good idea. Doing so is harmless, and rules out permissions as a possible factor of poor performance. Do Step 4 here. Unless any are indicted in red type, don’t panic about the permissions errors that come up in the ‘details’ window – many of these can be safely ignored.

7. Clear out your caches
Caches, in general, help to speed your computer up. However, if you’re a heavy internet browser and you’ve never cleared your caches or your history (I mean like in several months), then this is worth doing from time to time. You can clean out Internet caches in Safari or Firefox by choosing Safari > Empty Cache or Firefox > Tools > Clear Recent History > Everything. Your computer has other caches that can usefully be cleared out periodically, too: use OnyX to do so.

8. Is the system slow with just one particular program or while trying to open some particular window?
A couple of things could be going on here. If its your browser, try killing some of those extensions/add-ons – every one of them slows you down just that little bit, and many slow you down a lot. Another possibility is a corrupt ‘plist’ or preference file associated with a particular app. Curing this is a bit more tricky and requires knowing your way around the hidden Library folder. If you think this is your problem, leave a comment below to get further instructions.

featured picture Speedo ©2011 Phil Stokes

upgrading to Lion – the golden rules!

Nearly three months since the initial public release of OS X Lion 10.7 and a couple of updates later (we’re currently at Release 10.7.2) a lot of upgraders are reporting problems to Apple Support Communities. These problems could be avoided or their severity reduced if people upgraded in the right way.

There’s a wrong way? Oh yes…the Apple way is to encourage you to click on the App Store, click on Lion, pay your money, sit back and watch as everything falls into place without barely a finger lifted from the user. That’s great — when it works, but as noted, a lot of people are finding that all sorts of things are going wrong from software incompatibility to hardware incompatibility and sometimes (like in my own case) just plain user incompatibility (yes, some of us — and it could be you too! — are just not that thrilled with the reduced configurability and usability of Lion compared to Snow Leopard, even when it works as intended). There’s also some reported problems even with Apple’s own products: Time Machine, Time Capsule and Spotlight are all being reported as having problems for some users.

But much of this need not give you a headache, put your computer out of action or require a call to Apple Support if you follow the golden rules to doing any major OS upgrade.


Golden Rule No. 1: Check the compatibility of your key software tools.

Why do I need to do this?
Lion does not support a lot of older technologies such as Rosetta and PowerPC apps. If you make heavy use of these programs in your daily use, you’re going to need to upgrade those too or continue to run Snow Leopard on an external disk.


Golden Rule No. 2: Buy an external disk and clone your current system to it.

Why do I need to do this?
Without a doubt, this is the most important thing you should do before upgrading. What cloning means is that if anything goes wrong with the install, if it doesn’t work, or it isn’t to your taste, you can simply boot back into your old system within minutes (no longer than it takes to restart the computer, in fact). Your clone is your insurance, a fail-safe against the unexpected. Don’t even think about hitting that App store upgrade till you have your clone in the bag.

Or what? Simply put, if you don’t make a clone of your system, you’re going to have to live with any problems until you can work out a way to either solve them (and some issues haven’t even been resolved yet) or revert back to your previous OS the hard way, with the potential of data loss.

Although cloning your system will cost you the price of an external USB or Firewire hard disk, it’s an investment you should not overlook. Even if your upgrade goes well, keep the clone for a month or so till you’re sure everything works fine. Once you’re happy, you can use that disk to clone your Lion OS regularly as an incremental backup (like Time Machine only more configurable and less erratic!).


Golden Rule No.3: Make sure you have a bootable DVD or USB recovery disk.

Why do I need to do this?
Unlike every other proprietary OS upgrade ever, Lion is downloaded from the internet and does not come with an install disk. Does it matter? Well, yes. Sometimes Lion doesn’t install properly for a number of different reasons and sometimes your system just goes belly-up. Now you may have heard that Lion comes with its own recovery partition, but that assumes that the recovery partition installs properly, and it relies on having an internet connection. Re-downloading the installer takes a lot longer than simply copying it the first time and making a bootable Lion recovery disk in case of emergency.


Golden Rule No.4: Do a clean install to your internal disk.

Why do I need to do this?
A clean install basically means two things: you wipe the history of the disk you’re going to use for your new OS, and you don’t import any settings from your previous OS. This should ensure that the OS installs exactly as it was designed, without being infected with any hidden or unknown problems from your previous OS install.


Golden Rule No. 5: Use the clone to add manually the stuff you use everyday, and as-and-when you need it for other stuff.

Why do I need to do this?
Using the auto-upgrade, Time Machine or Disk Migration features have been known to introduce problems such as corrupted files and permissions that Snow Leopard ignored for some reason or other but which Lion won’t tolerate, and/or files and settings which are just plain incompatible with Lion. Trying to find out what is causing your system problems is a gruelling process if you just import everything en masse. On the other hand, if you import things manually over time, it’ll be both a lot easier to figure out which change caused the problem but also — using your clone — to roll your system back if needs be.

Let us know your upgrade stories in the Comments below. Was it just one-click to happiness or a whole world of pain?😉

how to see the file path in Spotlight

how to reveal file path in spotlight

How to see the file path in Spotlight

how to back up your Mac – the best way!





iCloud? Time Machine? Noooo……! We’re talking about the best way to backup your precious data, not the most convenient way…

What’s wrong with using the cloud? The fact that you need an internet connection, a password to be accepted, to act in accordance with the T&C of your cloud provider, the fact that someone – government, corporation, hacker – could interfere with your data, lose it or just add unwanted stuff to it. Also, if you want to backup your whole system then the various free storage offers are not going to be big enough to do the job, and you’re going to end up paying a lot more than if you backup your system properly.

How about Time Machine? Yes, it’s simple and convenient and pretty much automatic, but its not secure. TM has three major problems. First, it doesn’t allow proper archiving so anything you delete from your HDD will eventually get deleted from TM. Second, it doesn’t tell you what it’s doing before it does it, meaning you are at the mercy of its automated decisions. Third, it’s not bootable. If your whole system crashes or your HDD just fails, Time Machine won’t help you. You’ll have to restore the system or replace the HDD before you can use your machine again.

But there is a much better way, and aside from you providing the hardware (a couple of external hard disks), one that’s also free. The most secure system is to run an hourly or daily scheduled cloner on one disk, and a weekly cloner on the other. You can use SuperDuper or, my own favourite, Carbon Copy Cloner.

If you want to read up on and understand the various backup options and what they entail, you can’t do better than to read this superb post by Apple Discussions member ds store.

running PowerPc apps on Lion

If you’ve upgraded to Lion from Snow Leopard and you can’t live without your PPC-only apps, you have a couple of choices. One answer would be to partition your disk and install Snow Leopard as well, allowing you to boot between the two operating systems by holding down the ‘option’ key when you power up. Alternatively, if you don’t want to use up your internal disk’s precious space, you could install Snow Leopard on its own dedicated external disk. Have a look here for instructions.

A different answer could be to run Snow Leopard concurrently within Lion using virtualisation software such as Parallels or VMware, though there is some question about the legality of this move (more on that below).

Note that I haven’t tried this myself, but the word around the community is that it does work. Take a look here for guidelines on how to get going, or follow this excellent guide here.. If you have Parallels and your SL install disks already, nothing to stop you from giving it a go. If you don’t have it, you can download the trial and test it out for free. If you decide to keep it, you’ll need to pay for Parallels when the trial expires.

Now, about that legality issue. In the past, the End User license agreement that Apple supplied with its OS disks prevented you from doing something like this. However, the new agreement under the App-store downloaded Lion states that you are allowed:

to install, use and run up to two (2) additional copies or instances of the Apple Software within virtual operating system environments on each Mac Computer you own or control that is already running the Apple Software. <— source

Now that doesn’t necessarily imply you’re allowed to run SL under a virtualisation machine. This agreement comes with Lion when its downloaded from the App Store, but its unclear whether it refers to all iterations of OS X or just the latest one. That’d be one for the lawyers I guess, but it is probably safe to say that so long as you’re using licenced Apple software and authentic Apple machines, you are unlikely to incur Apple’s ire. That said, always remember that what you do with your computer and your software, you do so at your own risk!

Related articles:
Macworld: VMware Fusion update lets users virtualize Leopard, Snow Leopard

how to turn a Lion into a (Snow) Leopard

Well, a lot of folks are so unhappy with the new Lion operating system that they’re returning to Snow Leopard. Even some people who are buying new Macs with Lion pre-installed are wishing they could get rid of the new hairy cat for the cooler and more efficient previous one.

In this post I’m going to point you to a few links that should help you do just that.

What you will need:
Snow Leopard Install disks
External Drive
Carbon Copy Cloner (free software).

Safety first, folks! Go to How to Clone your hard drive — do this before you start! It’s your insurance, and it’s far better and easier than Time Machine. Even if you use TM, make a clone too!

Take a look at How to Install Snow Leopard on an External Disk — If you’ve already got Lion on your internal, install SL on an external first. Try it out for a week or so. If you’re convinced you’re going to revert fully (rather than just run both in tandem, like I do), then clone it back to your internal HDD using carbon copy cloner, as detailed above in How to Clone your hard drive.

Finally, How to revert your Mac to Snow Leopard offers a comprehensive guide from ASC community member ds store.

Good luck!

Have you reverted to Snow Leopard? Let us know how it went, and why you decided to ditch the Lion in the comments below.

how to become an Apple app developer

Developing apps for iPhone, iPod, iPad, and Mac OS seems like the California gold-rush of the 21st century — the press are full of reports of the riches to be had in this amazing land, stories of “little people” making “big bucks”. Anyone can be an app developer, they say, but what’s the truth behind the hype, and how do you actually learn how to do it?

Last I heard, there were currently something like 600,000 apps on the Apple App store (for iPhone/iPad) and some 100,000 or so on the App store for Mac OS. Apple have paid out (i.e., passed on customer payments after taking their 30% cut) literally billions of dollars to developers. That’s a lot of cash! The question is, can you get a slice of it too?

In theory, there’s no reason why not. As I’ll detail below, the route to becoming an app developer is not particularly hard, nor is it particularly costly. But that doesn’t guarantee success. Anyone can write a book, but writing a killer book that’ll sell like Harry Potter is not so easy, and writing a killer app that will sell like Angry Birds is every bit as difficult.

The analogy holds for success in both cases: you need a great idea, you need to execute it well, and you need to market it properly. Did I mention those 600,000 apps on the App store? How, exactly, are you going to make your fortune if your app is buried in a pile like that? Well, I’ll save ideas and marketing for a future post. In this one, I want to focus on the things that we know we can achieve and only have to depend on ourselves for: developing the skills needed to turn that great idea into an actual piece of software that will run on Apple machines.

Learn the language
If you want to write a killer novel, the first thing you have to do is learn the language that you want to write the novel in, be it French, Chinese, or English. If you want to write a killer app, the same goes. Visual Basic? Visual C++? Java? Yes, that kind of thing except…if you’re developing for iOS (the iPhone/iPad operating system) or Mac OS (Mac computer operating system) you have to learn the Apple language, not any of those common ones associated with lesser machines!

So what is the Apple language? It’s called ‘Objective-C’, and it runs in a programming environment called ‘Cocoa’. You’ll need to learn ‘Cocoa’, but in order to learn that you’ll need to learn ‘Objective-C’, and to learn that, you’ll need to learn the basics of the standard (Ansi) C programming language. Oh my!

And once you’ve got a hold on all that, you’ll then need to learn Xcode, which isn’t a language or a programming environment at all, but a very sophisticated development tool (in fact, Xcode is itself an app!), in which you do all your Apple programming. You’re probably now thinking that it’d be easier to write that next Harry Potter novel and are already hunting around for the back of an envelope to start scratching down your ideas, but wait…

I know it sounds disheartening, but there is some good news. After all, it can’t be that hard if so many other people are doing it, right? (Well, actually, yeah it can, there’s a lot of dedicated programming geeks out there!). But look, I’ve been down this road too, and while I haven’t produced any killer apps (still waiting for that great idea…), I have gone from knowing next to nothing about programming to being able to put together an application that does what I tell it to and doesn’t crash my system.

(OK, not entirely true that I didn’t know anything about programming: in the 1980s, I once learned how to get a monochrome computer screen to print “Hello World” in BBC BASIC, which basically involved nothing other than typing >Print “Hello World”; it seemed so ridiculously pointless in 1982 that it turned me off programming for the next thirty years! Other than that, I’m a newbie 🙂 ).

And the good news gets better: most all of the documentation you need to learn how to be an app developer is available free from Apple. Truly, and I mean this with no trace of irony, it is hugely generous of Apple to put the amount of free material they have online for anyone to use. Want to be a Windows developer? Find your local bookstore and start shelling out one heck of a lot of $$$!! The cynical, of course, will say that Apple only do the giveaway to benefit themselves; others might say that giving away free training justifies their 30% cut.

I think of it as a symbiotic relationship: would-be developers who aren’t in computer science departments or big companies could never afford to buy all the material. Likewise, Apple could never have built an App store with such a huge number and wide variety of programs to Wow! their users if they had only had universities and commercial software developers to rely on. This way, both the little people, that’s me (and — I’m assuming — you), and Apple get to win.

I’ll tell you how to get started in a minute, but before I do let me point out that the ride is not entirely free. There’s probably a point at the beginning and certainly one at the end where you will need to lay out some of your hard-earned. So let’s deal with that now.

What you need
Right off, you’re going to need a Mac computer. Sorry, if you don’t already have one, you’re going to have to buy one; a low-range Macbook Air or Mac Mini will do, anything that can run OS X Lion. You can’t develop Mac apps on your iPhone or iPad, I’m afraid (but it does work the other way too: you don’t need an iPad or iPhone to develop apps for these devices. More on this below).

And what about if you have a good-spec PC? Yes, you could get a Mac emulator (VMmare) or mess around with OSx86, but frankly, these options are likely to cause you more grief than they’re worth; you could end up with apps that don’t build properly, and/or which breach Apple’s licensing conditions.

I’m not saying don’t do it, that’s your choice; I am saying your chances of successfully building an app, making it stable, and getting it accepted into the App store by Apple are significantly reduced if you go that route. Given the price of a basic Mac Mini on Ebay, you could well end up spending more money (as well as time) trying to avoid buying a Mac than just buying a cheap one.

The other expense you might need to lay out for is a basic ‘Intro to C’ book. There’s plenty of web offerings, but really a good ‘idiots’ book like the Dummies or Absolute Beginners should be enough and has the benefit of being reasonably likely to get you to the level of proficiency you need in the shortest amount of time. After that, you learn the rest for free (Objective-C, Cocoa, Xcode) from Apple. At the end of the process, when your app is built and you want to submit your app to the App store, you’ll have to register with Apple for a licence as an app developer and vendor; current cost $99.

Take the first step
“Sign me up”, you say, “where do I start?” The first thing to do is to sign up to Apple’s developer community: this is free (don’t confuse it with the Developer Program or Licensing, which costs $99 and which you don’t need till you’ve built an app you want to upload to the App store).

Once you’re in the Developer Community, download Xcode 4, Apple’s development environment (a different thing from a programming environment, but don’t worry, you’ll get the hang of all this terminology easily enough once you start reading the docs). This is a 4GB monster of a program – bigger than your average operating system, so make sure you have the space – and it is also free. Xcode comes with free iPhone and iPad simulators and in itself, this is a piece of software that’s probably worth a couple of thousand dollars. So smile: you’re already making a profit even though you bought that Mac Mini! This is also the reason why you don’t need, and in fact can’t use, your own iPad or iPhone to test your apps: everything has to be done in Xcode, and this monster app only runs on Mac OS X.

Once you’ve downloaded Xcode, you can play around with it if you want, but unless you’ve worked with an IDE (integrated development environment) before, it’s pretty complicated, so it’s best to wait till you work through the tutorials. It’s not the kind of software you can learn through serendipitous exploration.

Instead, go to the documentation resources and start with the tutorial Your First Mac Application.

By the time you get through this, you’re going to realise why you need to learn Ansi C, Objective-C and Cocoa. So put Xcode away for now, and start on the path of learning to speak Apple’s language. When you get there, just add 1 great idea + 1 great marketing strategy, and you’re on your way to California!



The short guide:

1. Get a Mac
2. Learn C, learn Objective-C, learn Cocoa, learn Xcode
3. Come up with an idea for a great app and plan it out carefully
4. Build and test your app
5. Pay the licensing fee and submit your app to Apple
6. Once it’s been through the review process and accepted, implement your marketing strategy
7. Watch the millions role in and retire.

😃